Coronavirus (COVID-19) service changes

Updates for our customers and business partners.

21 July 2020, Mandatory face coverings at funerals and all GMCT sites

From 11:59pm on Wednesday 22 July, wearing face coverings when attending funerals and visiting our cemeteries and memorial parks will be compulsory for everyone.

As advised by the Department of Health and Human Services (DHHS), people not wearing a face covering will risk a $200 fine, unless they have a valid reason for an exception.

For further information regarding mandatory face coverings, including exceptions, please visit the Department of Health and Human Services website.


9 July 2020, Visiting our cemeteries and memorial parks

The Department of Health and Human Services (DHHS) has advised that “you can visit a cemetery in metropolitan Melbourne and Mitchell Shire with one other person, or members of your household. You should maintain physical distance of at least 1.5 metres between yourself and others”.

If you would prefer to stay at home to prevent the spread of the virus, we offer an online contactless flower delivery service and provide you with a photo of the flowers at your loved one’s resting place.

Learn more about our contactless flower delivery service: https://bit.ly/2ZPu32l

For more information relating to stage 3 restrictions: https://bit.ly/38ErBj5


8 July 2020, return of stage 3 'stay at home' restrictions

From Thursday 9 July, metropolitan Melbourne will return to stage 3 “Stay at Home” restrictions for the next six weeks.

The Department of Health and Human Services has advised “funerals can be held with up to 10 people plus those required to conduct the service”

Please note that if your bookings have been affected, we will be reaching out to your funeral director, and will provide options wherever possible. Alternatively, please call us on 1300 022 298.

Remember, if you can, please stay at home, practice social distancing and healthy hygiene. We have done this once, we’re confident we can do it again.

We also understand how this may affect you, so please visit our resources and reach out to someone if you need support.

For up-to-date information from DHHS, please visit: https://bit.ly/2O4zK78.


3 July update, re-introduction of stage 3 restrictions to specific postcodes #2

The Department of Health and Human Services (DHHS) has further advised that visiting a cemetery in a restricted postcode is not permitted unless attending a funeral.

This affects Fawkner Memorial Park and Northern Memorial Park.

Funerals are excepted, with a maximum of 10 mourners allowed for services at Fawkner and Northern Memorial Parks.

If you have a pre-arranged appointment with us at Fawkner, you are permitted to attend. Please make sure you carry confirmation of this appointment should you be asked for evidence of essential activities by the police.

We understand the impact these new restrictions will have on our families and communities and deeply regret that recent outbreaks have led to this directive.

All other GMCT sites remain fully operational and open to visitors.


1 July update, re-introduction of stage 3 restrictions to specific postcodes The Department of Health and Human Services has advised that from 2 July 2020, funerals held in a restricted postcode will be limited to 10 people plus those required to conduct the funeral.

This affects Fawkner Memorial Park and Northern Memorial Park.

Please note that if your bookings have been affected, we will be reaching out to your funeral director, and will provide options wherever possible. Alternatively, please call us on 1300 022 298.

While you can travel to a funeral outside a hotspot, we do encourage you to stay at home if you live in a restricted postcode.

During this time, reception areas at Fawkner and Northern Memorial Parks will remain closed to the general public and limited to appointments only.

We’re confident that together we can contain the spread. We’ve done it before, we can do it again!


22 June update

Thank you to each and every cemetery visitor and community member for playing your part in flattening the curve and slowing the spread of coronavirus.

We know it’s been difficult, but with your assistance we are pleased to confirm the following restrictions have been relaxed.

  • Both indoor and outdoor funerals will have a maximum capacity of 50 mourners (excluding funeral director/essential staff).

  • However, all services must comply with the one per four square metres rule.

  • For the temporary capacities of GMCT's venues and function spaces under these restrictions, please click on this link.

For more information about the new rules for funerals, please refer to: https://www.dhhs.vic.gov.au/religion-and-ceremony-restrictions-covid-19

  • Outdoor social gatherings other than funerals must not exceed twenty people, and social distancing must be observed.

  • The Fawkner Memorial Park Tea Rooms will reopen for dine-in service with a venue limit of 20 patrons.

  • All reception areas remain closed. Only those with pre-arranged, essential appointments (such as collecting the cremated remains of a loved one) will be admitted.

  • All planning ahead and plaque arrangements will be handled by phone and email.

  • If you need to purchase a grave for a funeral you're arranging now, we’ll help you over the phone and by email unless it’s necessary to make a personal appointment.

We look forward to welcoming you back to the cemeteries and memorial parks you hold dear, and encourage you to keep practising social distancing and good hygiene at all times. With more people out and about, this is more important than ever.

We will continue to update you regularly. Please visit the Department of Health and Human Services website for further information.