Click here for the latest COVID-19 updates.

Operational updates

Information for our business partners as we move to the last step towards COVID-normal. Facilities are open with density requirements in place.

Our cemeteries and memorial parks are open for burial and cremation services and pre-arranged appointments with a COVID-safe plan in place to ensure the health and safety of all. 

Please bookmark this page and check back regularly as this page is regularly updated.  

We're here to answer your questions, listen to your concerns and find solutions that keep us all safe. For further queries, please contact: Cameron Moray Smith, General Manager Commercial (cmoray-smith@gmct.com.au), 0423 771 130.


Funeral attendance limits

From 11:59pm on 22 November 2020, Victoria has moved to the last step towards COVID normal.

  • Funerals are limited to a maximum of 150 attendees for both indoor and outdoor services, subject to density requirements.

  • In order to comply with density requirements, maximum capacities apply at all GMCT facilities including chapels and function rooms. Refer to the table below.

Funeral capacity 23 November 2020

Click here for the current chapel bookings schedule.


Paperwork

Please ensure all paperwork is submitted by close of business the day prior to the service. This includes a list of funeral attendees including mourners and staff.

Please note: if a list is provided to a church or other funeral venue, and the funeral party then proceeds to the cemetery for a burial, we will also need a copy of the list. If any mourners have joined the funeral party between the off-site service and the burial or committal, you will need to ensure the list is up-to-date. 


Funeral protocols

Our chapels are cleaned between every service. Seating plans are in place to ensure appropriate social distancing, and personal hygiene stations have been installed.

Our teams will continue to practise social distancing and good hygiene at all indoor and outdoor funerals. For outdoor services, our staff will set up, hand over to the funeral director, and stand back for the duration of the service.

Only essential equipment will be provided, and there will be no chairs provided at the graveside. Please ensure your staff are equipped to perform the duties required for indoor and outdoor services. 


Cafe and catering services 

The Fawkner Memorial Park Tea Rooms have re-opened for seated cafe service subject to social distancing requirements. Celeste Catering will continue to provide takeaway services and floristry from the Fawkner Memorial Park tea rooms.

  • Monday - Friday, 7:30am - 2:00pm

  • Saturday - Sunday, 8:30am - 3:30pm


Live-streaming

Live-streaming is available for all funeral services in the following chapels: 

  • Altona Memorial Park: Chapel of Repose, Chapel of Peace

  • Fawkner Memorial Park: Cordell, Crick and Joyce Chapels 

  • Lilydale Memorial Park: Federation Chapel 

A link to the live-stream is provided with your booking confirmation. 


Staying safe

  • Good hygiene should be practised, including washing and sanitising your hands regularly. 

  • Social distancing of 1.5m should be observed at all times.

  • You must wear a fitted face mask indoors unless you have a lawful reason not to.

  • You should wear a fitted face mask outdoors when social distancing is not possible.

For more information how to protect yourself and the communities we serve, please visit the Department of Health and Human Service website.