For the latest COVID-19 updates, click here.

Operational updates

Providing our business partners with the latest information to support them, their clients and their families during the pandemic.

Current metropolitan Melbourne restrictions

As advised by the Department of Health, from 11:59pm Thursday 17 June until further notice:

  • Fitted face masks are required indoors and recommended outdoors when you are unable to maintain social distancing.

  • Indoor and outdoor funeral services are limited to a maximum of up to 75 mourners plus funeral directors and essential staff. Children under 12 months are not counted in this limit.

  • Indoor funerals are also subject to density limits and unfortunately, due to the varying sizes of our indoor venues, some limits may be less than 75, in line with the government-imposed requirements. See below for further information regarding GMCT venues.

  • Continue to practice good hygiene by washing and sanitising your hands regularly.

  • Maintain social distancing of 1.5 metres.

  • All visitors attending indoor venues including our chapels, function rooms, mausolea or administration buildings are required to check in by scanning the QR codes at each entrance.

  • All visitors attending our cemeteries and memorial parks are required to check in by scanning the QR codes located at our entrances. If you are unable to scan a QR code, you must record your attendance checking-in online for contact tracing purposes. Simply visit https://www.gmct.com.au/covid-19-check-in to check-in.

  • Find out more information about the ease of restrictions here.


Our cemeteries and memorial parks are open for burial and cremation services and pre-arranged appointments with a COVIDSafe plan in place to ensure the health and safety of all. 

Please bookmark this page and check back regularly as this page is regularly updated.  

We're here to answer your questions, listen to your concerns and find solutions that keep us all safe. For further queries, please contact: Cameron Moray Smith, General Manager Commercial (cmoray-smith@gmct.com.au), 0423 771 130.


QR codes

  • It’s a government requirement that all visitors, including staff, funeral directors, stonemasons and other business partners check in as soon as they arrive on location.

  • All visitors attending indoor venues including our chapels, function rooms, mausolea or administration buildings are required to check in by scanning the QR codes at each entrance. Manual sign in sheets will also be available for those who cannot use the QR code.

  • All visitors attending our cemeteries and memorial parks are required to check in by scanning the QR codes located at our entrances. If you are unable to scan a QR code, you must record your attendance by checking-in online for contact tracing purposes. Simply visit https://www.gmct.com.au/covid-19-check-in to check in.

  • If moving venues during a funeral service (e.g. from a chapel to a function room) please ensure all guests complete check in when moving between venues.

  • Funeral Directors must complete check in using a QR code before conducting a funeral service. If you are unable to scan a QR code, you must record your attendance by checking-in online for contact tracing purposes. Simply visit https://www.gmct.com.au/covid-19-check-in to check in.

  • Stonemasons must complete check in using a QR code before commencing any work at a GMCT site. If you are unable to scan a QR code, you must record your attendance by checking-in online for contact tracing purposes. Simply visit https://www.gmct.com.au/covid-19-check-in to check in.


Fitted face masks

Fitted face masks are required indoors and outdoors, unless an exemption applies.

For more information about wearing masks, please visit the Department of Health website.


Funeral attendance

  • Indoor and outdoor funeral services are limited to a maximum of up to 75 mourners plus funeral directors and essential staff. Children under 12 months are not counted in this limit.

  • Indoor funerals are also subject to density limits and unfortunately, due to the varying sizes of our indoor venues, some limits may be less than 75, in line with the government-imposed requirements. See below for further information regarding GMCT venues.

Venue capacity

Please note venue capacity is one person per 4sqm.

Information on GMCT building and location capacities 4msq

Paperwork

Please ensure all paperwork is submitted by close of business the day prior to the service.


Funeral protocols

Our chapels are cleaned between every service. Seating plans are in place to ensure appropriate social distancing, and personal hygiene stations have been installed.

Our teams will continue following social distancing and good hygiene practices at all indoor and outdoor funerals. For outdoor services, our staff will set up, hand over to the funeral director, and stand back for the duration of the service.

Only essential equipment will be provided, and there will be no chairs provided at the graveside. Please ensure your staff are equipped to perform the duties required for indoor and outdoor services. 

Please ensure all funeral staff sign in using the QR codes provided at each location they work at. If unable to use the QR codes, please record your attendance by checking-in online here for contact tracing purposes.


Cafe and catering services 

Celeste Catering will continue providing catering for funeral services according to the current restrictions and density quotients.


Live-streaming

Live-streaming is available for all funeral services in the following chapels: 

  • Altona Memorial Park: Chapel of Repose, Chapel of Peace

  • Fawkner Memorial Park: Cordell, Crick and Joyce Chapels 

  • Lilydale Memorial Park: Federation Chapel 

A link to the live-stream is provided with your booking confirmation. 


Staying safe

  • Check-in to each location you attend to for contact tracing purposes.

  • Good hygiene should be practised, including washing and sanitising your hands regularly. 

  • Social distancing of 1.5 metres should be observed at all times.

  • Fitted face masks are required indoors and outdoors at all times.

For more information how to protect yourself and the communities we serve, please visit the Department of Health website.