For the latest COVID-19 updates, click here.

Operational updates

Providing our business partners with the latest information to support them, their clients and their families during the pandemic.

Please bookmark this page and check regularly for updates.  

Current restrictions in metropolitan Melbourne

Our cemeteries and memorial parks are open for burial and cremation services and pre- arranged appointments with a COVIDSafe plan in place to ensure the health and safety of all. 

As advised by the Department of Health:

  • Fitted face masks are required both indoors and outdoors.

  • Funeral attendance is limited to ten (10) mourners (and those workers necessary to conduct the funeral). Children under 12 months old are not included in this cap.

  • Continue practicing good hygiene by washing and sanitising your hands regularly. Maintain social distancing of 1.5 metres.

  • All visitors attending our cemeteries, memorial parks and indoor venues are required to check in by scanning the QR codes located at our entrances. If you are unable to scan a QR code, you must record your attendance checking-in online for contact tracing purposes. Simply visit

Funeral attendance

Indoor and outdoor funeral services are limited to ten (10) mourners (and those workers necessary to conduct the funeral). Children under 12 months are not counted in this limit.

Funeral protocols

Our chapels are cleaned between every service. Seating plans are in place to ensure appropriate social distancing, and personal hygiene stations have been installed.

Our teams will continue following social distancing and good hygiene practices at all indoor and outdoor funerals. For outdoor services, our staff will set up, hand over to the funeral director, and stand back for the duration of the service.

Only essential equipment will be provided, and there will be no chairs provided at the graveside. Please ensure your staff are equipped to perform the duties required for indoor and outdoor services.

Please ensure all funeral staff check in using the QR codes provided at each location they work at. If unable to use the QR codes, please record your attendance by checking-in online here for contact tracing purposes.

Cafe and catering services 

Celeste Catering will continue providing catering for funeral services according to the current restrictions.

The Fawkner Memorial Park Tearooms and the cafe at Northern Memorial Park will be closed until further notice.


Live-streaming is available for all funeral services in the following chapels: 

A link to the live-stream is provided with your booking confirmation. 

Staying safe

  • Check-in to each location you attend to for contact tracing purposes.

  • Good hygiene should be practised, including washing and sanitising your hands regularly. 

  • Social distancing of 1.5 metres should be observed at all times.

  • Fitted face masks are required indoors and outdoors at all times.

For more information how to protect yourself and the communities we serve, please visit the Department of Health website.