Terms of use

Website Terms of Use apply to the websites owned and operated by the Greater Metropolitan Cemeteries Trust.

These Website Terms of Use apply to the websites owned and operated by the Greater Metropolitan Cemeteries Trust (ABN 89 704 536 022) (GMCT) at the domain name ‘gmct.com.au’.

Use of the information, graphics, text, software and content on the website is governed by these Terms of Use and by using the website you agree to be bound by these Terms of Use.  If you do not agree with these Terms of Use you must leave the website and discontinue use of it immediately. These Terms of Use replace all prior understandings or agreements regarding the subject matter set out below.

The website and its contents are intended solely for your personal use and may only be used in accordance with these Terms of Use. You may not modify, copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any content, software, products or services contained within this website. You may not use this website, or any of its content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own website.

In using some services through (or linked from) this website, you will be required to agree to additional terms and conditions. Such terms and conditions apply together with, or in addition to, these Terms of Use.

GMCT may at any time vary the Terms of Use by publishing the varied Terms of Use on the website. You accept that by doing this, GMCT has provided you with sufficient notice of the variation.


GMCT does not warrant or represent the accuracy, currency and completeness of any information or material available on its website. All content is provided on an “as is” basis and without guarantees or warranties of any kind, either express or implied. All content is subject to change without notice. GMCT does not warrant that the website or any linked websites will be free from viruses or defects.

Use of the website and the facilities thereon, and any content or information obtained from this website is at your own risk, and GMCT hereby expressly disclaims, to the fullest extent permitted by applicable law, all warranties, express or implied, of any kind whatsoever including but not limited to implied warranties of merchantability, fitness for a particular purpose, title and infringement.

GMCT is not liable to users of the website for any loss or damage however caused resulting from use of the website. In no event shall GMCT be liable for any special, indirect or consequential damages or any damages whatsoever resulting from loss of use, data or profits, where in an action of contract, negligence or other tortious action, arising out of or in connection with the website. GMCT will not be responsible for the failure of performance of this website and/or the software used thereon or obtained therefrom; the loss of data or services resulting from delays, non-deliveries, mis-deliveries, or service interruption; the accuracy, quality, timeliness, completeness or nature of information obtained through its services; any omission in the information provided; nor the consequences arising from or related to any viruses transmitted through its servers, or any liability, costs, loss of profits or consequential losses arising from your use of, or inability to access, the website.

To the maximum extent permitted by law, GMCT expressly disclaims all liability for any loss, damage, expense and costs incurred by any person arising out of accessing, downloading, using or relying on this website, including but not limited to:

  • use of the website for a purpose for which it was not intended;

  • any errors or omissions in the website;

  • any inaccuracy in the website; or

  • any interpretations or opinions stated in, or which may be inferred from, the website.

The GMCT website may contain links to third party websites. Web links from this site to external websites should not be construed as implying any relationship with and/or endorsement of the external site or its content by GMCT, nor any commercial or other relationship with the owners of such site.

The GMCT website is accessible throughout Australia and overseas. GMCT makes no representation that the content on the website complies with the laws of any country outside Australia. If you access the website from outside Australia, you are responsible for ensuring  that your access to, downloading of, use of or reliance on the content contained on the website is in compliance with all laws in the place in which you are located.

GMCT’s website and these Terms of Use are subject and governed by the law of the State of Victoria, Australia and you submit to the non-exclusive jurisdiction of the courts exercising jurisdiction in Victoria, Australia.


Copyright in the content of this website is the property of GMCT, unless otherwise indicated. This website may also include content under the copyright of third parties, which has been included in this website by agreement or licence.

Except where necessary for viewing the material on the website on your browser, no written text or material on this website is to be reproduced, adapted, uploaded, framed, performed in public, distributed or transmitted to any third party in any form, or by any process, without GMCT’s express written agreement.

Trade marks used on the website are owned by GMCT or third parties. You must not use any trade marks used on the website without the consent of the trade mark owner.


GMCT is committed to protecting the privacy of personal information, which we handle in accordance with our Privacy Policy. Click here to view a copy of GMCT’s Privacy Policy.

GMCT collects personal information about you in order to provide cemetery and crematoria and related services and to comply with its obligations and exercise its rights under the Cemeteries and Crematoria Act 2003 (Vic) and for purposes otherwise set out in GMCT’s Privacy Policy.

GMCT may disclose that information to third parties that help it deliver those services or as required by law. If you do not provide this information, GMCT may not be able to provide all of its services and products to you.

GMCT’s Privacy Policy explains: (i) how GMCT stores and uses, and how you may access and correct, your personal information; (ii) how you can lodge a complaint regarding the handling of your personal information; and (iii) how GMCT will handle any complaint. By providing your personal information to GMCT, you consent to the collection, use, storage and disclosure of that information as described in GMCT’s Privacy Policy and these Terms of Use.

If you have any questions or concerns about personal information displayed on, or collected by the GMCT website, please contact GMCT’s Corporate Communications team.

Website analytics

Google Analytics and Hotjar

GMCT uses Google Analytics and Hotjar to gather statistics about its visitors, how the website is used and user behaviour.  GMCT uses this information to understand general user trends at an aggregate level which assists GMCT improve its website, content and user experience as well as GMCT’s services more broadly. When you visit GMCT’s website, your web browser automatically sends certain information to Google Analytics and Hotjar, however no personally identifying information is collected.

The information collected includes:

  • how visitors arrived at GMCT pages;

  • which pages are viewed and for what duration;

  • user internet protocol addresses;

  • what buttons on the website users click;

  • what sections of the website users hover over and for what duration;

  • the general locations of visitors (as indicated by the network or internet service provider they use), demographics (age bracket and gender), and the speed of their internet connections; and

  • technical information about the computers or devices used to browse pages, including the operating systems, browsers, plug-ins, screen types and default languages.

Hotjar may store your site visit data in locations outside Australia such as the European Union.

GMCT does not otherwise use or disclose your site visit data to third parties without your consent, unless it is permitted to do so by law.

To opt out of analytics, you can download a browser add-on from Google. Alternatively, you can set your browser to refuse or delete cookies from Google Analytics. Check your browser's help information to find out how.

If you do not want Hotjar to process your information, you can follow the steps outlined here.

Meta Pixel

Our website uses Meta Pixel, which is a snippet of JavaScript code that allows us to gather some data and track the activity of our website’s visitors. This data can include http headers, Pixel-specific data, button click data, optional values, and form field names.

We use the information collected by Meta Pixel to understand who our audiences are, what they are looking for, and how we can improve our website to cater to these needs. One of the ways Meta Pixel helps us achieve this is by measuring the effectiveness of our Facebook and Instagram advertisements.

We are committed to protecting the privacy of personal information. All data collected by Meta through Meta Pixel is anonymous to us. However, personal information may be gathered by Meta when accessing this website through use of your Facebook account. Meta uses and stores information in aggregated and anonymised form so that it is not associated with individual end users and does not include personal information. The information generated by Meta Pixel may be transmitted to or stored and processed in places Meta has infrastructure or data centres, including the United States, Ireland, Denmark and Sweden, among others. You can find more information on how Meta uses the data collected through Facebook accounts and advertisements in Facebook’s Data Policy. To opt out, please review the Ad Preferences in the settings of your Facebook account.

Other cookies and tracking

Some GMCT web pages may contain embedded content from non-GMCT sites, such as videos, audio, slideshows, maps, forms, surveys and social media. This content may contain cookies from the originating site. Please refer to the original site for their privacy policies.

Third parties may use cookies, web beacons, and other storage technologies to collect or receive information from GMCT websites and elsewhere on the internet and use that information to provide user analytics or target advertising. Users can opt-out of the collection and use of this information. You can find out more from the Office of the Australian Information Commissioner

Unacceptable activity

You must not do any act that GMCT would deem to be inappropriate, is unlawful or is prohibited by any laws applicable to the website, including but not limited to:

  • any act that would constitute a breach of either the privacy (including uploading private or personal information without an individual’s consent) or any other of the legal rights of individuals;

  • using this website to defame GMCT, its employees or other individuals;

  • uploading files that contain viruses that may cause damage to GMCT’s property or the property of other individuals; or

  • posting or transmitting to this website any non-authorised material including, but not limited to, material that is, in GMCT’s opinion, likely to cause annoyance, or which is defamatory, racist, obscene, threatening, pornographic or otherwise or which is detrimental to or in violation of GMCT’s systems or a third party’s systems or network security.

If GMCT allows you to post any information to its website, GMCT has the right to take down this information at GMCT’s sole discretion and without notice.

Emails and online form submissions

Records of your correspondence with us, including when you email us via our website, or contact us via an online form, are managed according to GMCT’s Privacy Policy.