Client Services support 

Getting support

Enquire now form

Colourful bouquet of lily flowers lay next to garden memorial, Altona Memorial Park

Visit this page for a list of our upcoming funerals and services. 

Upcoming funerals

Staff member showing customer a blooming rose memorial at Fawkner Memorial Park

What we offer

Locations

Horticulturalist with group of community members at rose pruning demonstration, Fawkner Memorial Park

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We participate in and hold a range of events with the help of volunteers and community groups.

What's on

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News

Staff member assisting customer at Fawkner Memorial Park reception

Customer care team – <a href="tel:1300022298">1300 022 298</a> 
For phone enquiries, GMCT’s customer care team attends to all calls in the first instance. 
For enquiries with a client services consultant, the calls will be transferred subject to their availability. We aim to respond to all call-backs within one business day, and emails within two business days. 
Please contact us by filling out the form below:

Contact information for the Greater Metropolitan Cemeteries Trust (GMCT). 

Contact us

Birds taking flight

Accessibility

Senior woman in wheelchair smelling roses

Disability Access and Inclusion Plan

Operational updates and works (6)

Gender Equality Action Plan

Fountain at Fawkner Memorial Park

This page contains information about GMCT's Diversity and Inclusion Strategy and Action Plan (DISAP). 

Diversity and Inclusion Strategy and Action Plan

RAP artwork

This page contains information about GMCT's Reconciliation Action Plan (RAP). 

Reconciliation Action Plan 

Mother and young daughter holding bouquet walking together at Tearooms at Fawkner Memorial Park

GMCT-stock-image-mother-daughter-walking-with-flowers

About us

Stack of GMCT folders

Governance structure

A young boy and girl hugging next to a weeping rose at Altona Memorial Park

Find out more about how we engage with the local communities surrounding our locations, and how to get involved. 

Community

Careers

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Resources

Forms

Terms of use

Freedom of information

Privacy policy

Brick paved sculpture memorial feature at Altona Memorial Park. There are memorial plaques on a brick paved circular area on the ground. The feature is surrounded by green grass and memorial garden beds. 

Altona Memorial Park sundial feature

Complaints policy

Media releases

If you're attending a funeral or visiting our sites for more than 15 minutes you are required to check in for covid-19 contact tracing purposes. Please click on the "check in" button to enter in your details.

Getting support

24-hour crisis counselling

Bereavement counselling and support

Online Resources for Dealing with Loss and Bereavement